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Terms of Sale

Terms and Conditions: FREE Shipping on all class set orders

Offer only available to schools who purchase directly from BIOZONE and does not apply to resellers. Class set of printed books refers to orders of 5+ BIOZONE student editions of the same title. Does not apply to orders purchased through (website orders). Must be purchased through Customer Service team, email: Class set of eBooks refers to 15+ student editions of the same title. Offer ends 31st January 2021.

Terms and Conditions: WIN a FREE class set - Facebook Competition

  • Prize includes 5 copies of a BIOZONE title of winner's choice. The prize winner will be drawn after competition closure on Friday 26th February. 
  • The promotion is in no way sponsored, endorsed, administered by, or associated with, Facebook.
  • By entering the promotion, you agree to these terms and conditions.
  • All entries will be subject to Facebook’s terms of use which can be found on Facebook.
  • Only New Zealand residents are eligible to enter the promotion.
  • BIOZONE reserves the right to amend, change or cancel the promotion and/or the terms and conditions of the promotion at any time.
  • BIOZONE reserves the right to disqualify incomplete, altered, illegal or illegible entries. No responsibility will be accepted for entries lost or delayed.
  • BIOZONE is not liable for any person’s inability to complete entry, and no responsibility will be taken for technical, telecommunication or website errors – proof of entry is not proof of receipt.
  • No bulk, third party or consumer group entries will be accepted.
  • The winner of the prize draw will be drawn randomly by BIOZONE using a third party application.
  • All prizes are non-transferable, non-refundable and cannot be exchanged for any cash alternatives, in whole or in part.
  • The winner of each prize draw will be contacted within 24 hours of the draw and announced publicly on BIOZONE's Facebook page.
  • By entering the promotion, the entrant agrees that their details may be used for publicity if they are a prize winner.
  • The winner will be notified by BIOZONE via Facebook or through other contact details submitted when entering the promotion. Where attempts to contact the winner fail, BIOZONE reserve the right to select another winner. If, after successful notification, the prize is not collected within one month of being announced it will be regarded as forfeit.
  • Prizes will be deemed to be accepted once BIOZONE and the winner have established contact and verified any details deemed necessary in accordance with these terms.
  • BIOZONE reserves the right to offer alternative prizes of equal or lesser value in the event of unforeseen circumstances.

Refund Policy (Hard Copy)

In case of claiming a credit for damage during transit, defect in manufacture, or dispatch error, please call our sales office within 24 hours of delivery. Surplus stock may only be returned at the customer's cost. The customer must request a Return Merchandise 
Authorisation (RMA) number. Books must be received into our warehouse in original condition within 60 days of date of invoice. 
Books received in anything but original condition (damaged or shop-soiled) will not be eligible for a credit. 

Returns/Refunds (Digital Products)

Customers will receive a refund or be allowed an exchange for alternate digital products when purchased directly from BIOZONE if requested within 14 days of purchase. Digital products, which are purchased and accessed or have been downloaded are not eligible.

To obtain a refund, the customer will be required to supply their order and online access code information to Customer Service.

A third party administration fee of 20% of the purchase price is charged on all digital refunds.. 


Pricing and Availability

  • Discount price: Only applies when purchasing direct from BIOZONE. A minimum of 5 books of the same title must be purchased to qualify for this discount.
  • Regular Price (RRP): Applies to purchases of 1-4 books of the same title
  • Presentation Media: Receive a 50% discount on Environmental Science when purchased with Ecology or the Super Bundle. This offer also applies to customers who have previously purchased Ecology or the Super Bundle. It does not apply to individual download titles.
  • Some items may become unavailable for purchase.  Errors & Omissions Excepted.

NOTE: Prices listed exclude any import duty or local taxes that may be payable upon delivery. Any such charges are the responsibility of the customer.

Teacher Resource & IB Options CD-ROMs

A minimum of 10 copies ( i.e "adoption") of the corresponding workbook must be purchased to be eligible for the discount price. These products are supplied with a 1 year, 5 staff user license, and are only available direct from BIOZONE. See the full Conditions of Use. 


Customers may pay for their orders by institutional check which must be drawn on a US bank (no personal checks), or by wire (telegraphic transfer). Payment instructions will appear on the invoice. A 5% finance charge is liable for each month a payment is overdue. All Private sales MUST be prepaid.

Contact our office for more details on payment requirements.