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Returns Policy 

Goods are returned at your expense. Returned goods must arrive in original condition otherwise you will be charged for them. Unused workbooks (in original condition) may be returned for a full credit no later than 30 days following delivery. For goods not issued on an inspection basis, you must first contact BIOZONE International for a Returned Merchandise Authorisation (RMA) number to return goods. Returned goods will not be accepted nor any credit given without an RMA number accompanying the returned goods.